Can I exchange my online purchase?

For online purchases: You are welcome to exchange your online order. If the desired item is of a higher price, you may top up the difference with our cashier. If the desired item is of a lower price, unfortunately we are unable to refund the difference.

We accept exchanges for items that are unworn, unwashed, unaltered, and with their tags & packaging unaltered and intact.

All exchanges / returns at our store excludes sale items which includes travel accessories, luggage and bags. Please note that all exchanges are final, i.e. exchanged items cannot be further returned or exchanged.